Roqqet Media Terms & Conditions
DEFINITIONS AND INTERPRETATION
In these terms and conditions, unless otherwise stated, the following definitions apply:
• ‘Business Day’ means any day (excluding Saturday, Sunday, or public holidays) when banks in Ireland are open for business.
• ‘Company’ refers to Roqqet Media, VAT: 4042798BH, Company no. 718385, Registered in Ireland.
• ‘Contract’ is the agreement between the Company and the Client for the provision of Services, governed by these Terms and the Order.
• ‘Client’ refers to the individual or business entity purchasing Services from the Company, whose details are outlined in the Order.
• ‘Force Majeure Event’ refers to an event beyond reasonable control, such as strikes, failure of utilities, natural disasters, war, or legal compliance issues.
• ‘Group Company’ refers to any subsidiary or holding company of the Company, as defined by relevant Irish legislation.
• ‘Intellectual Property Rights’ include all forms of intellectual property (e.g., patents, copyrights, trademarks) worldwide, whether registered or unregistered.
• ‘Order’ refers to the Client’s request for services by countersigning the Company’s Order Confirmation form.
• ‘Order Confirmation Form’ refers to a form countersigned by the Client, along with the Quotation, Proposal, and these Terms, forming a binding contract.
• ‘Quotation and Proposal’ refers to the Company’s written estimate and service plan provided to the Client.
• ‘Services’ refers to the services the Company provides as specified in the Order.
• ‘Specification’ means the description or details of the Services in the Order.
• ‘Terms’ means these terms and conditions, as updated by the Company over time.
• ‘VAT’ means value-added tax under Irish law.
Any reference to singular forms includes the plural and vice versa. References to specific genders are intended to include all genders. Headings are for convenience and do not affect interpretation. Statutory references are to include any amendments or re-enactments.
1. TERMS AND CONDITIONS
These Terms apply to all agreements between the Company and the Client, overriding any other terms the Client may seek to impose. Any variations to these Terms or the Order must be agreed in writing.
2. THE CONTRACT
The Client’s Order is an offer to purchase the Services in accordance with these Terms. The Order is only considered accepted when the Company confirms in writing or starts providing the Services. This acceptance creates a binding Contract between the Company and the Client.
The Contract includes all agreed terms, and the Client confirms that they are not relying on any statement outside of the Contract. Marketing materials are for illustrative purposes only and do not form part of the Contract.
Quotes provided by the Company are valid for 21 Business Days and do not constitute an offer.
3. COMPANY OBLIGATIONS AND WARRANTIES
The Company agrees to deliver the Services as outlined in the Order with reasonable care and skill, meeting the Specification. Estimated performance dates are non-binding, and the Company is not responsible for delays due to Force Majeure events or inadequate instructions from the Client.
The Company may make changes to the Services to comply with legal requirements and can subcontract tasks while maintaining responsibility for service delivery.
4. CLIENT’S OBLIGATIONS AND INDEMNITIES
The Client must provide all necessary information and assistance to the Company to ensure timely execution of the Order. They are responsible for the accuracy of the information provided and ensuring their team has the appropriate skills to assist the Company.
The Client must review and approve materials within agreed deadlines and inform the Company of any technical changes to their websites or infrastructure that may affect service delivery.
Failure to meet deadlines entitles the Company to invoice for completed services. The Client indemnifies the Company against third-party claims relating to intellectual property or proprietary rights infringement.
The Client must comply with all applicable laws regarding the use of the Services and indemnify the Company for any legal violations.
5. PRICES
All prices are in Euros unless stated otherwise and are exclusive of VAT and other applicable taxes or duties. The Company reserves the right to adjust prices due to changes in taxes or acquisition costs for intellectual property rights.
6. PAYMENT
Invoices are issued monthly and are due within 14 Business Days. Payment details must be clearly stated, and payments can be made by BACS, CHAPS, Cheque, or Bank Transfer. Late payments incur interest charges, and the Company reserves the right to pursue legal action for unpaid amounts.
7. DELAYS AND COMPLAINTS
If the Services are delayed or not delivered in accordance with the Contract, the Company will attempt to remedy the situation. If unresolved, the Client may cancel the Order under certain conditions. Complaints must be submitted within 48 hours of discovery.
8. LIABILITY
The Company is not liable for indirect, consequential losses, or any loss of profits, savings, data, or business opportunity. The Company’s total liability is capped at the amount invoiced for the Services.
9. OTHER LIMITATIONS OF LIABILITY
The Company is not liable for third-party software or services, website alterations made without notice, or search engine-related issues. Regular, unique content on the Client’s site is crucial for successful SEO outcomes.
10. INTELLECTUAL PROPERTY RIGHTS
The Company retains copyright over all proposals, reports, and other deliverables, granting the Client a license to use them for their own purposes. The Client must ensure they have the right to use any intellectual property they provide for incorporation into the Services.
11. CONFIDENTIALITY AND PERSONAL DATA
Both parties agree to maintain confidentiality regarding technical, commercial, and personal information shared during the Contract. The Company will also comply with data protection laws.
12. TERM, TERMINATION, AND ASSIGNMENT
Either party can terminate the Contract with 30 days’ written notice. The Company reserves the right to terminate the Contract for non-payment. The Client cannot assign or transfer their rights without the Company’s consent.
13. FORCE MAJEURE
Neither party is liable for non-performance due to a Force Majeure event. If the event lasts more than six months, either party may terminate the Contract.
14. MISCELLANEOUS
The Company reserves the right to modify or discontinue the Services and is free to provide similar services to third parties. These Terms cannot be amended without written agreement.
CONTACT DETAILS
Roqqet Media
VAT: 4042798BH
Company No. 718385